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Manager Support

Creating a safe, supportive and productive work environment with engaged and enthusiastic staff is a common goal for managers and supervisors. Your program is here to support you on this journey with resources, tools and services that are no cost to you and your household members, completely confidential and available 24/7/365.

When you or your staff experience work-related or personal issues, your program offers help for a variety of challenges including depression, grief, relationship issues, stress, substance misuse, work-life balance and more.

What’s on this page

Program Orientation for Supervisors

This orientation introduces supervisors to the overall EAP and the specific services offered to managers.

Supervisor's Guide


Your organization depends on you to advance its mission, and your employees rely on you to provide consistent leadership. Because work environments can change quickly, we offer personalized guidance and consultation just for managers and their unique needs.

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Key Features

A Manager Support Consultant can: 

  • Provide guidance on how to communicate a performance issue to a staff member
  • Explain how to offer assistance to an employee in the most productive and appropriate manner 
  • Assess challenging situations and determine the appropriate course of action based on the issue and on departmental policies  
  • Discuss options for dealing with a difficult situation 
  • Offer suggestions on how to manage a supervisor referral to your program* 

*Supervisor referrals are not disciplinary measures and do not replace standard policies and procedures. 

Get guidance and support for helping your team thrive
Call us: 800-222-0364

Quarterly Live Webinars

Your EAP hosts a live quarterly webinar specifically for managers and supervisors on topics like change management, conflict resolution professional growth, employee mental health, and more.

FY2026 Webinar Calendar


Here's what we're talking about this quarter:

How Technology Can Help with Mental Health Conversations

September 23, 2026 | 1–2 pm ET
This webinar explains how technology is revolutionizing the way we approach and care for our mental health. Come explore how to utilize innovative tools to support you in having effective, compassionate, and accessible mental health conversations in both personal and professional settings.

Register

 

 

 

 

 

 

 

 

 

 

 

On-Demand Recordings

The recording of each webinar and a copy of the slides are posted to this page about two weeks following the live event. To view or listen to a recording, click on the title of the webinar, and the video will automatically open in a new browser window. Choose a category below for more webinars on specific topics.

Change Management

Preparing for Tomorrow: Succession Planning to Support Organizational Health

December 2024
Effective succession plans provide for seamless leadership transitions, enrich internal talent, and safeguard operations against unexpected disruptions. This session underscores the essential role of these future-minded processes in maintaining organizational and employee continuity, growth, and resilience.

Slides

 

A Manager’s Guide to Supporting Employee Well-Being During Workplace Transitions

September 2024
Recognizing that workplace change can evoke stress and upend workflow, managers play a vital role in supporting employees’ well-being and productivity in times of uncertainty. This comprehensive webinar discusses approaches to ensuring a smooth transition while handling employee concerns and unease.

Slides   Resources

Communication

The Power of Persuasion: How to Influence Others

June 2026
Whether you’re mediating, advocating, or simply trying to get your message across, the art of persuasion is a powerful skill for leaders. Learn proven strategies for influencing others, including how to increase your effectiveness, deliver compelling messages that captivate any audience, and tailor your communication style to make a lasting impression.

Slides

Lead by Example: Inspiring Well-Being and Positive Team Culture Through Communication

June 2024
The way you communicate sets the tone for your team’s culture. This webinar focuses on the transformative power of communication in fostering a positive work environment. We’ll also explore some exercises to help you apply the skills we’ve covered.

Slides   Resources

Mental Health

Suicide Awareness and Prevention

September 2025
This webinar outlines tools and resources managers can use to identify suicide warning signs and navigate delicate conversations and get employees the help and support they need. Topics include myths and statistics about suicide, when to intervene, and how to get immediate help from your agency and emergency providers.

Slides   Explore our suicide prevention podcast series

 

Mental Health: A Guide for Managers and Leaders

March 2025
Fostering a work environment that promotes positive mental health is a crucial tool for empowering employees. Know what mental health is, the signs and symptoms, and your role as a leader. We’ll offer tools and techniques to initiate and navigate conversations. We’ll also help you understand when it is appropriate to intervene, and who to go to within your organization when you need help.

Slides

 

Supporting Employees' Mental Health

March 2023
Although research shows that there’s been a slight decrease in mental health stigma since the pandemic and that workers now feel more comfortable talking about behavioral health in the workplace, stigma still exists across all spheres of society.

Slides   Resources

Professional Development

The Art of Negotiation

March 2026
Negotiation is a key skill that can elevate your professional success across a variety of circumstances. Learn a powerful six-step process to help you collaborate with confidence and ensure agreement from all parties involved.

Slides

 

Focused and Self-Assured: How Setting Goals Can Improve Leaders’ Success and Well-Being

December 2023
What are your goals, and how do they compare to those of a strong leader? This webinar can help you begin forging a path forward by looking within to find purpose and see the bigger picture. We’ll zoom in on incremental steps and how to make goals that are challenging yet realistic. When the hour is up, you’ll know where you’re going and how to get there.

Slides   Resources

 

You're Not a Fraud: Overcome Imposter Syndrome

June 2023
Effective succession plans provide for seamless leadership transitions, enrich internal talent, and safeguard operations against unexpected disruptions. This session underscores the essential role of these future-minded processes in maintaining organizational and employee continuity, growth, and resilience.

Slides   Resources

Self-Care

The 5 Buckets Principle

December 2025
Achieving work-life balance is about more than just time management. It’s about nurturing the five essential areas of life: finances, friends and family, work, health, and community. The 5 Buckets Principle™ is a powerful tool leaders can use to prioritize what matters most.

Slides

Manager's Guide to Self-Care

June 2025
It is often said that the best managers always take care of everyone else first. In reality, however, self-care is crucial for leaders to be at their best so that they may empower and support others. Learn the significance of self-care and the mindset adjustment needed to prioritize your own needs.

Slides

Quarterly Newsletters

Each quarter, your EAP offers a newsletter tailored specifically to the needs of managers and supervisors.

Here's what we're talking about this quarter:

September 2026

Supporting Mental Health in a Digital World

Technology enables efficiency, but it can also blur boundaries, increase stress, and contribute to burnout if not managed thoughtfully. As a supervisor, you play a critical role in shaping a healthy digital culture, one where productivity and well-being can thrive together.

Keep Reading

 

Supervisor Newsletter Library

Inspiring and Motivating Your Team

June 2026
Especially in mission-driven environments, managers are asked to do more than assign tasks and monitor performance. True leadership is about inspiring people to do their best work. Here’s how you can motivate your team in meaningful, sustainable ways.

Keep Reading 

 

Investing in Your Team's Future: Supporting Professional Development

March 2026
Devoting time and energy to your team’s growth is one of the most powerful leadership investments you can make. When employees feel encouraged to learn and stretch their skills, engagement increases, capability expands, and teams become more resilient.

Keep Reading 

 

Seasonal Wellness at Work: Keeping Your Team Healthy and Energized

December 2025
As the holiday season rolls in, now is the perfect time to prioritize your team’s well-being. A strong culture of wellness not only boosts morale but also drives better performance and stronger connections. See how you can help your employees thrive during the most wonderful (and often busiest) time of year.

Keep Reading 

 

The Role of Managers in Crisis Intervention

September 2025
As a manager, you are a crucial support person for your team’s emotional well-being, especially in times of crisis. While you are not expected to be a mental health expert, you are in a position to recognize warning signs, respond with kindness and compassion, and guide employees toward professional help.

Keep Reading 

 

Self-Care Strategies: Finding Balance

June 2025
Maintaining balance as a supervisor is essential and starts with prioritizing your well-being. Doing so can also be an empowering, cathartic experience. Keep reading to see how intentionally integrating self-care practices into your routine can help you become a more effective, well-rounded leader.

Keep Reading 

 

Supporting Employees' Mental Health

March 2025
As a supervisor, you have an opportunity to create a positive workplace and support your team's well-being. By understanding mental health and leading with empathy, your leadership can truly make a difference. Here's how you can boost productivity among your team members.

Keep Reading 

 

Promoting Productivity for Mental Stability

December 2024
Productive teams encompass various components, such as structure, process, people, and an environment that facilitates their functionality, cohesion, and ultimate success. Here are some key aspects that every manager should consider.

Keep Reading 

 

Proactive Change Management

September 2024
Managing change in the workplace can be challenging for you and your employees. Apply the tips below to ensure you and your team thrive through transitions at work.

Keep Reading 

 

Communicating Effectively with Employees

June 2024
How you communicate with your employees is essential for building a positive work environment, fostering collaboration, and enhancing productivity. Keep reading for strategies and tips for communicating effectively with your team.

Keep Reading